SANTOSO, Dewi Agustini; INDRAYANI, Heni; WIDYATMOKO, Karis; ALZAMI, Farrikh; ISWAHYUDI, Iswahyudi. A Systematic Comparison of Cost-Sensitive Methods for Long-Tail Intent Classification in Indonesian Government Complaint Routing. Statistics, Optimization & Information Computing, [S. l.], v. 16, n. 4, p. 2928–2956, 2026. DOI: 10.19139/soic-2310-5070-4091. Disponível em: https://iapress.org/index.php/soic/article/view/4091. Acesso em: 16 oct. 2026.