MAYASARI, Rini; HERYANA, Nono. Onboarding Friction in SaaS Platforms: An Exploratory Qualitative-Computational Analysis. Statistics, Optimization & Information Computing, [S. l.], v. 16, n. 4, p. 3776–3791, 2026. DOI: 10.19139/soic-2310-5070-3738. Disponível em: https://iapress.org/index.php/soic/article/view/3738. Acesso em: 6 sep. 2026.