[1]
Santoso, D.A. et al. 2026. A Systematic Comparison of Cost-Sensitive Methods for Long-Tail Intent Classification in Indonesian Government Complaint Routing. Statistics, Optimization & Information Computing. 16, 4 (Aug. 2026), 2928–2956. DOI:https://doi.org/10.19139/soic-2310-5070-4091.